Nice heavy envelopes to go with the cards were an amazing bonus!
The service of providing a free sample in advance to be sure it looked good was invaluable.
The product quality has been excellent every time that I have used CardDirect's self design Holiday card service. This year I was disappointed with the quality of the card - not from anything that CardsDirect did but because I chose a photo that looked oh so blah! Frustrated with myself, I called the customer service line, explained the situation and asked if I could have the same card printed except use a more vibrant photo that I would provide. The customer service representative reviewed my request and said "Send us the new photo and we'd be happy to remake the card for you - no charge!" This far exceeded what I was hoping for and parallels the Nordstrom customer satisfaction stories that you hear. Great job!
For the third year in a row, we ordered cardsdirect holiday-greeting cards for our company employees. I love how our card from last year was saved in our cardsdirect dashboard. In just minutes, I was able to add a new cover photo, insert a new inside graphic and compose a new holiday message. Done! Ordering was a snap and the cards arrived within a few days. They make us look so professional! We mailed them out yesterday. Done (again)!
This is a very impressive product. We were all very pleased.