I have used Cards direct several times, but for my latest order, the color did not match my original artwork. When I contacted customer service, they asked for a picture of the cards and quickly reprinted them. The reprinted cards are perfect and I am very happy with how quickly this was resolved. The quality is excellent.
I have used Cards Direct for years and am always pleased with the cards. This year, however, the fold line on the cards was off by about 1/4 of an inch, so there was an overlap.